At m17, your privacy is our top priority. This policy explains in plain language how we collect, store, and safeguard your information.
All your personal data is secured with 256-bit SSL encryption. We adhere to the highest industry standards.
M17 never sells your personal data to third parties. Your data is used solely to improve your experience with us.
You have the right to view, correct, or delete your personal data. Submit a request at any time.
We are transparent about which cookies we use and why. You are in full control of your cookie preferences.
Your data is stored on secure servers with regular backups. Unauthorized access is completely prevented.
In the event of a security breach, m17 will notify you within the timeframe required by applicable law.
M17 ("we", "us", or "the platform") provides an online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how m17 collects, processes, stores, and protects your personal information.
We believe protecting your privacy is not just a legal obligation — it is our ethical responsibility. That is why m17 has created this policy: so you know with complete transparency what we do and do not do with your data.
By using the m17 website or app, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact our support team.
Our Commitment: m17 never sells, rents, or shares your personal information with third parties without your consent.
M17 collects only the minimum information necessary to provide its services. Details are outlined below:
Limited information may be received from payment gateways or identity verification providers to meet legal compliance requirements.
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Full name and date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Login & Security Verification | Yes |
| Email address | Communications & Notifications | Yes |
| Payment Information | Transaction Processing | Yes |
| Betting History | Service Improvement & Personalization | Automatic |
| Device & IP Information | Security & Fraud Prevention | Automatic |
M17 uses the information it collects only for the purposes listed below — never for anything else:
We never share your data with third parties for advertising purposes. Your data stays within m17.
m17 does not make any fully automated decisions based on your personal data that could significantly affect you. Human oversight is always involved in any important decision.
M17 shares your information with third parties only in limited circumstances. All instances of sharing are transparently outlined below:
Important: All our third-party service providers are bound by strict confidentiality agreements. They may not use your data in any way without explicit instructions from m17.
M17 has implemented industry-leading technical and organizational measures to keep your information secure:
256-bit SSL/TLS encryption, firewall protection, two-factor authentication (2FA), and regular security audits and penetration testing.
Only authorized personnel may access your data. Privacy training is mandatory for all staff.
Your data is stored in secure, encrypted backups to ensure it is never lost, even in the event of a disaster.
A 24/7 monitoring system is active to automatically detect suspicious activity.
While we maintain the highest level of protection, no internet service can guarantee 100% security. We encourage you to do your part — use a strong password and never share your login credentials.
M17 uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use three types of cookies:
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform.
M17 fully respects your rights over your personal information. You have the following rights:
You may request a copy of the information m17 holds about you at any time.
You may request corrections or updates to any inaccurate or outdated information.
Under certain circumstances, you may request the permanent deletion of your data.
You may request that we stop processing your data for specific purposes.
You may request an export of your data in a standard, portable format.
If you are dissatisfied with how your data is being used, you may submit a complaint directly to us or to the relevant authority.
To exercise any of these rights, email us at support@m17.online or reach out via the platform's live chat. We typically respond within 30 business days.
For urgent matters (e.g. suspicious activity or security threats), we aim to respond within 24 hours.
How long m17 retains your data depends on the type of information and applicable legal requirements:
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
M17 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or process personal information from minors.
If we find evidence that a minor has created an account, we will immediately close that account and delete all collected data.
A note for parents: If you believe your child is using m17, please contact us at support@m17.online. We will take immediate action.
M17 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, we will notify you in advance by email or via an in-platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.
We recommend visiting this page from time to time to stay up to date.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:
We are ready to assist you with all your questions. m17 ensures full transparency on all privacy-related matters.